Returns & Exchanges

At TideWe®, we stand by the quality of our outdoor gear and offer a hassle-free 30-day return policy to ensure you are completely satisfied with your purchase. If your gear doesn't fit or meet your expectations, we are committed to making it right through a quick exchange or full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Shipping Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.

• 3.
  Drop Off Package

  Affix the label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of your tracking receipt.

• 4.
  Receive Refund or Exchange

  After our warehouse inspects the returned items, your refund will be processed to your original payment method or your exchange items will be shipped within 5-7 business days.